Glassware and Barware Handling Guide
At the heart of Urban Bar is our unwavering passion for quality products to help deliver the best drinks service and create that moment. We do not release an item if we are not entirely confident in its design, functionality, quality and are proud enough for it to carry our name.
We have developed this attention to detail and passion in our products through seeing how they are used and the energy and devotion put into the creation of a drink or the release of a new spirit.
To ensure you get the best use out of your products and to extend their lifespan we have created a quick guide to the basics of handling glassware and barware.
Glassware
Glassware is one of the most used materials in the hospitality industry, it is one of the hardest materials around but under certain conditions it can be very fragile. The number one reason for broken glassware is not due to manufacturing defects but rather due to bad handling. This guide is designed to give you an understanding of the basics of handling and storing glassware to minimise the chance of breakages and losses that might occur.
Preparation
![]() Use plastic scoops to pour ice. Never scoop directly with a glass. |
![]() Never let a glass touch the tap or dispenser. |
![]() Pre-heat glasses that will be used to hold warm beverages. Ensure glass is suitable before use. |
Service
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Bottles should not touch glasses when pouring. |
Glasses on trays should not touch. Ensure there is space between them. |
Washing and Cleaning
![]() Check dishwasher rinse and drying temperatures. |
![]() Remove damaged or abraded glassware from service. |
![]() Hold stemware by the stem when polishing. |
![]() Remove ice promptly to avoid thermal shock. |
![]() Check water temperature regularly. |
![]() Sort items carefully – don’t overload trays or bins. |
![]() Never put cutlery or other objects inside glasses. |
Storage and Disposal
![]() Dispose of damaged glassware safely and according to regulations. |
![]() Store glasses correctly in racks and boxes. |
![]() Only stack glasses that are designed to be stacked. |
![]() Ensure glasses in overhead racks do not touch. |
![]() Allow glasses time before handling. |
Barware
Part of every good bartender’s kit is a selection of quality barware. These guidelines give basic advice for safe use and care. For full guidance, refer to each product page.
Preparation
![]() Use products only for their intended purpose. |
![]() Handle bladed or sharp items with care. |
![]() Only those over the legal age should use sharp tools. |
![]() Do not microwave steel or metal barware. |
![]() Ensure cocktail shakers are sealed before use. |
Washing and Cleaning
![]() Wash items before first use. |
![]() Check dishwasher settings before use. |
![]() Hand wash to extend product life. |
![]() Air dry items thoroughly. |
![]() Polish silver with suitable polish and gloves. |
Storage and Disposal
![]() Store silver items in airtight containers to prevent tarnishing. |
![]() Dispose of broken items safely and legally. |
![]() Ensure items are dry before storing to prevent rust. |
Version: English V1.25
www.urbanbar.eu
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